Returns & Exchanges
At PlushWonderland, we want you to love your new fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. Please ensure all tags are attached and the original packaging is intact to qualify for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the Return Authorization number is clearly written on the outside of the box.
Ship It Back
Drop off your package at any authorized courier location using the prepaid shipping label provided in your confirmation email.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing